Support

Support

GNT Numbering System

How to
submit Inquiries

Streamlined Bulk Order Process for GNT Products
For over two decades, GNT has been the trusted partner for professional starter motor and alternator solutions. Our new digital platform simplifies bulk order inquiries while maintaining our commitment to precision engineering.
How to <br> submit Inquiries

Step-by-Step Order Submission Guide

Step One. Product Identification

  • In the search bar at the top of any page, enter either:
    • Original Equipment Manufacturer (OEM) part number
    • GNT cross-reference number

Step Two. Product Verification

  • Review technical specifications in the detail panel:
    • Voltage requirements
    • Mounting configuration
    • Compatibility charts
  • Need assistance? Our technical specialists are available at sales@gntmotor.com or +8613925038655

Step Three. Order Compilation

  • Click "Add to Inquiry List" on verified products
  • Multiple products can be accumulated in your inquiry basket

Step Four. Quantity Finalization

  • Access your inquiry list via the top-right icon
  • Modify quantities using the +/- controls
  • Remove items using the "Delete" button
  • Click "Next" when ready

Step Five. Submission & Confirmation

  • Complete our secure corporate information form:
    • Company legal name
    • Purchasing manager details
    • Delivery address(es)
    • Preferred incoterms
  • Click "Submit Official Inquiry" to complete
  • Automatic confirmation email with:
    • Unique inquiry ID (e.g., GNT-INQ-2025-XXXXX)
    • Sales manager contact details

Post-Submission Process

  • Our sales engineering team will:
    1. Conduct technical compatibility review (24-48 hrs)
    2. Prepare proforma invoice including:

    • Order total
    • Lead time options
    • Shipping fee/method